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“Redesigning Motorcycle helmet for a better user experience”
“Redesigning Motorcycle helmet for a better user experience”
“Redesigning Motorcycle helmet for a better user experience”
Objective Tree:
Structure of Helmet
Market Research
Types available in market:
Some brands and price range:
Objective Tree:
Structure of Helmet
Market Research
Types available in market:
Some brands and price range:
Objective Tree:
Structure of Helmet
Market Research
Types available in market:
Some brands and price range:
SERVICE INNOVATION
Persona
Customer journey mapping
Management Journey mapping
Pain points
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Pre-booking only through phone call or visit
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Lack of proper parking for staff and customers
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On Spot Entry difficulties during peak hours
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On spot booking at times gets confused for management too
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Communication issues between stylist and customer at times.
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Entry and exit logging
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Locker system
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Lack of proper Drinking water setup
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Lack of customer enthusiasm after first few days for trainers.
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